Privacy Policy

This Privacy Policy explains how 988wi collects, uses, stores and protects your personal data when you use our platform. It also sets out your rights as a data subject and how to exercise them.

Effective Date: 1 January 2026 Applies to: https://988wi.cam Language: English

Privacy at a Glance — Key Commitments

These cards summarise our core data commitments. They do not replace the full policy below. Please read the complete document before using the platform.

Data Minimisation

We collect only the personal data that is strictly necessary to operate your account, process transactions, conduct identity verification and comply with applicable legal obligations.

Secure Storage

Personal data — including KYC documents, payment information and account credentials — is stored with appropriate technical and organisational security measures, including encryption in transit and at rest where applicable.

Your Rights

You have rights over your personal data including the right to access, correct, delete or restrict its processing, and to withdraw consent where processing is based on your consent. See Clause 9 for full details.

Limited Third-Party Sharing

Your data is shared only with third parties who are necessary to deliver our service — such as payment processors, identity verification providers and game technology partners. We do not sell personal data.

Defined Retention Periods

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law, AML regulations or operator licensing obligations.

Transparent Communication

We communicate privacy matters clearly and in plain English. You can contact our support team at any time to ask questions about how your data is handled, raise a concern or submit a data rights request.

01

Introduction

This Privacy Policy ("Policy") is published by the operator of the 988wi platform ("988wi", "we", "us", "our"), accessible at https://988wi.cam. It describes how we collect, use, store, share and protect personal information relating to registered users, visitors and any individual whose data we process in connection with the delivery of our online casino and sports betting services ("you", "User", "Data Subject").

By registering an account on 988wi, using the platform or providing any personal data to us, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the platform and should contact us to request closure of your account.

This Policy should be read together with our Terms & Conditions and our Responsible Gambling Policy, which are incorporated by reference.

Note for Pakistani Users: 988wi is not subject to regulation by any Pakistani data protection authority and does not claim that its data practices are governed by Pakistani law. However, we are committed to processing your personal data fairly, securely and transparently. Users in Pakistan should be aware that data transmitted internationally may be subject to the laws of the jurisdiction through which it passes or where it is stored. This Policy does not constitute legal advice.

02

Definitions

For the purposes of this Privacy Policy, the following definitions apply:

  • "Personal Data" means any information relating to an identified or identifiable natural person ("Data Subject"). An identifiable person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, account number, location data, IP address, or one or more factors specific to their identity.
  • "Processing" means any operation performed on Personal Data, whether or not by automated means, including collection, recording, storage, adaptation, retrieval, use, disclosure, erasure or destruction.
  • "Controller" means the entity that determines the purposes and means of processing Personal Data — in this case, the operator of 988wi.
  • "Processor" means a third party that processes Personal Data on behalf of the Controller under a contractual data processing agreement.
  • "KYC" means Know Your Customer — the identity and age verification process required before certain account features are activated.
  • "Cookie" means a small data file stored on your device by the platform when you access the website, used to maintain session state, analyse usage and deliver relevant content.
  • "AML" means Anti-Money Laundering — regulatory obligations requiring platforms to monitor and report suspicious financial activity.
03

Data We Collect

988wi may collect the following categories of Personal Data from users in the course of operating the platform:

Category Examples Purpose
Identity Data Full name, date of birth, CNIC or passport number, nationality KYC verification, account registration, AML compliance
Contact Data Email address, phone number, residential address Account communications, support, promotional notifications (where consented)
Financial Data Deposit and withdrawal transaction records, payment method identifiers (not full card numbers) Payment processing, fraud prevention, AML monitoring
Technical Data IP address, device type, browser, operating system, session data Security, fraud detection, platform optimisation
Usage Data Game activity, betting history, session duration, pages visited Service delivery, responsible gambling monitoring, personalisation
KYC Documents Scanned CNIC, passport, proof of address, selfie or liveness verification images Identity verification, age verification, regulatory compliance
Communications Data Support chat transcripts, email correspondence Service quality, dispute resolution, regulatory record-keeping

We do not collect special categories of sensitive personal data (such as racial origin, political opinions, health data or biometric data for identification purposes) except where required by applicable KYC or AML obligations and only to the extent permitted by applicable law.

04

How We Collect Personal Data

988wi collects Personal Data through the following channels:

4.1 — Direct Registration

When you create an account on 988wi, you provide identity and contact data directly through the registration form. This is the primary source of Personal Data for most users.

4.2 — KYC Verification Portal

When you submit identity documents through the secure verification portal within your account, we collect the document images and associated identity data. Documents must only be submitted through this secure HTTPS channel — never through unsecured chat or third-party links.

4.3 — Payment Transactions

When you make a deposit or request a withdrawal, transaction-level financial data is collected. Payment method references — including those associated with Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — are recorded where applicable for fraud prevention and AML purposes. These provider names are contextual references only; they do not imply endorsement of gambling or affiliation with 988wi.

4.4 — Automated Technical Collection

Technical and usage data is collected automatically as you interact with the platform, including through cookies, server logs and device fingerprinting tools used for security and fraud detection.

4.5 — Third-Party Sources

We may receive identity or fraud-risk data from third-party identity verification providers, fraud prevention services or publicly available sanctions screening databases where this is necessary for AML compliance.

05

Legal Bases for Processing

Where applicable data protection law requires a legal basis for processing, 988wi relies on one or more of the following:

  • Contractual Necessity: Processing required to fulfil our contract with you as a registered user — including account management, transaction processing and game delivery.
  • Legal Obligation: Processing required to comply with applicable law, including AML regulations, identity verification requirements and record-keeping obligations imposed by the Platform's licensing jurisdiction.
  • Legitimate Interests: Processing for purposes of fraud prevention, platform security, responsible gambling monitoring and service improvement, where these interests are not overridden by your data protection rights.
  • Consent: Where we rely on consent — for example, for optional marketing communications — you have the right to withdraw that consent at any time by contacting support or updating your communication preferences in your account settings.
06

How We Use Your Data

988wi processes your Personal Data for the following purposes:

  • Account Operations: Creating and maintaining your account, authenticating your identity on login, processing deposits and withdrawals, and delivering platform services.
  • KYC & Compliance: Verifying your identity and age as required by AML obligations and operator policy, screening against applicable sanctions lists, and maintaining records required by the licensing jurisdiction.
  • Fraud Prevention & Security: Detecting and preventing fraudulent activity, account takeover attempts, money laundering, bonus abuse and other prohibited conduct.
  • Responsible Gambling: Monitoring gameplay patterns to identify potential problem gambling behaviours, administering self-exclusion requests and enforcing account limits set by the user or the platform.
  • Customer Support: Responding to enquiries, resolving disputes and maintaining support correspondence records.
  • Service Improvement: Analysing usage data to improve platform performance, game selection, payment flows and the overall user experience.
  • Marketing Communications (Consent-Based): Sending promotional offers, bonus notifications and platform updates where you have consented to receive them. You may opt out at any time.
  • Legal & Regulatory: Meeting obligations imposed by applicable law, responding to lawful requests from regulatory or law enforcement authorities, and pursuing or defending legal claims.
07

Data Sharing & Disclosure

988wi does not sell your personal data to third parties. We may share Personal Data with the following categories of recipient where necessary and proportionate:

7.1 — Payment Processors

Your financial data is shared with payment processors and gateway providers strictly for the purpose of processing deposits and withdrawals. These providers operate under contractual data processing obligations and may include services that support Pakistani payment references.

7.2 — Identity Verification Providers

KYC documents and identity data are shared with licensed identity verification service providers for the purpose of confirming your identity and age. These providers are subject to contractual confidentiality and data security requirements.

7.3 — Game & Technology Providers

Your account identifier and gameplay data may be passed to game content providers to deliver gaming services, calculate outcomes and report on activity. Minimal personal data is shared — typically a pseudonymised player ID rather than full personal details.

7.4 — Legal & Regulatory Authorities

We may disclose Personal Data to competent regulatory, law enforcement or judicial authorities where required by applicable law, a court order or a lawful regulatory request. We will comply with such requests to the extent required by law and will notify you where permissible to do so.

7.5 — Corporate Transactions

In the event of a merger, acquisition, sale of assets or restructuring of the Platform operator's business, Personal Data may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections.

Important: 988wi will never instruct you to send Personal Data — including CNIC scans, passport copies or selfies — through unsecured chat channels, unverified email addresses or third-party links not originating from the official platform. Any such instruction is a potential fraud attempt. Report it to our support team immediately.

08

Data Retention

988wi retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and the Platform's licensing obligations. The following general retention principles apply:

  • Active Account Data: Retained for the duration of your account and for a defined period following account closure, typically as required by AML regulations in the operator's licensing jurisdiction (commonly five to seven years).
  • KYC Documents: Retained for the period required by applicable AML law and operator licensing requirements following account closure or the last transaction.
  • Financial Transaction Records: Retained for the period required by applicable AML and financial record-keeping regulations.
  • Support Correspondence: Retained for a reasonable period sufficient to resolve disputes and meet legal obligations, typically three to five years depending on the nature of the correspondence.
  • Technical & Usage Logs: Retained for a shorter period unless a specific security, fraud or legal reason requires longer retention.
  • Marketing Consent Records: Retained for the period during which consent is active, plus a reasonable period following withdrawal of consent for proof-of-consent record-keeping.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our internal data disposal procedures.

09

Your Rights as a Data Subject

Subject to applicable data protection law and the Platform's licensing obligations, you may have the following rights in respect of your Personal Data. To exercise any right, contact us using the details in Clause 15.

Right of Access

You may request a copy of the Personal Data 988wi holds about you, along with information about how it is processed and with whom it is shared.

Right to Rectification

You may request correction of inaccurate or incomplete Personal Data. Some corrections may require re-verification of identity documents through the KYC process.

Right to Erasure

You may request deletion of your Personal Data where it is no longer necessary for the purposes collected, subject to our legal and regulatory retention obligations.

Right to Restriction

You may request that we restrict processing of your data in certain circumstances — for example, while a rectification request is being considered.

Right to Portability

Where processing is based on consent or contract and carried out by automated means, you may request a machine-readable copy of the data you provided to us.

Right to Object

You may object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will cease that processing immediately.

Exercising Your Rights: Submit a data subject request by emailing [email protected] with "Data Rights Request" in the subject line. We may require identity verification before processing your request. We aim to respond within 30 days. Some requests may be refused or limited where they conflict with our legal or regulatory obligations.

10

Cookies & Tracking Technologies

988wi uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies may be used:

10.1 — Essential Cookies

Required for core platform functions such as maintaining your session, storing your login state and processing transactions. These cookies cannot be disabled without impairing platform functionality.

10.2 — Analytical Cookies

Used to collect aggregated, anonymised data about how users navigate the platform, which pages are visited and where technical errors occur. This data helps us improve performance and usability.

10.3 — Security & Fraud Detection Cookies

Used to identify unusual patterns of behaviour that may indicate fraud, account takeover attempts or suspicious betting activity. These cookies support the integrity of the platform for all users.

10.4 — Preference Cookies

Store your display preferences and language settings so that the platform behaves as expected on return visits.

You may control cookie settings through your browser. Note that disabling essential cookies will affect your ability to use the platform. We do not use third-party advertising cookies that track your behaviour across external websites.

11

Children & Minors

988wi is strictly an adults-only platform. It is not directed at, and must not be used by, any person under the age of 18 years, or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect Personal Data from minors.

Where we discover or have reason to believe that an account has been registered by a minor, the account will be closed immediately, all balances will be forfeited, and any deposited funds will be dealt with in accordance with applicable regulatory requirements. KYC verification is a primary safeguard against underage access.

If you are a parent or guardian and believe a minor has registered on 988wi, please contact us immediately at [email protected] so that we may take appropriate action.

12

Security Measures

988wi implements appropriate technical and organisational measures to protect Personal Data against unauthorised access, accidental loss, destruction, disclosure or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the 988wi platform.
  • Encrypted storage of sensitive data including KYC documents and financial records.
  • Access controls ensuring that Personal Data is accessible only to authorised personnel who require it to perform their role.
  • Regular security reviews and vulnerability assessments of platform infrastructure.
  • Dedicated secure HTTPS verification portals for KYC document submission — document submission through unsecured channels is never permitted or requested by 988wi.

No system is entirely immune to security threats. In the event of a data breach that poses a material risk to your rights, we will notify you and relevant authorities in accordance with applicable legal requirements.

13

International Data Transfers

As an international online platform, 988wi may transfer your Personal Data to processors and service providers located outside Pakistan and outside the jurisdiction in which you reside. Such transfers may include data processed by identity verification providers, payment processors and game technology partners in various countries.

Where Personal Data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place, including contractual obligations on recipients to maintain data security standards equivalent to those described in this Policy.

By using the 988wi platform, you acknowledge that your Personal Data may be transferred internationally as described in this clause. If you have concerns about international data transfers, please contact us using the details in Clause 15.

14

Policy Amendments

988wi reserves the right to update this Privacy Policy at any time to reflect changes in law, platform operations or data processing practices. Where material changes are made, we will provide reasonable notice to registered users through in-platform notifications or to the email address registered on your account where available.

The updated Policy will take effect from the date specified in the revision notice. Continued use of the platform following notification of changes constitutes your acknowledgement of the revised Policy. The current version of this Policy is always the one published at https://988wi.cam/privacy-policy.

15

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way 988wi handles your Personal Data — including data subject rights requests — you may contact us through the following channels:

Email — Data & Privacy Enquiries

Email: [email protected]
Please use the subject line "Privacy Policy Enquiry" or "Data Rights Request" to help us route your message to the appropriate team. Do not attach sensitive documents to email enquiries — use only the secure KYC portal within your account for document submission.

Live Chat Support

Our support team is available via live chat 24/7 through the platform interface and can assist with general privacy questions and directing you to the appropriate data rights request process. Agents are available in English; Urdu is available on request.

Response Timeframes

We aim to acknowledge data subject rights requests within 72 hours and to respond substantively within 30 calendar days. Where a request is complex or requires further verification, we will notify you of any extension to this timeframe in accordance with our obligations.

Document Version: This Privacy Policy was last reviewed and updated on 1 January 2026. The authoritative version is always the one published at https://988wi.cam/privacy-policy. Printed or cached versions may not reflect current practices.

Questions About Your Data?

Contact our support team for any privacy enquiry, data access request or to review other platform policies. We're available 24/7.

// 18+ only  |  Gambling involves financial risk  |  T&Cs apply  |  Local laws may restrict gambling

Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. Gamble responsibly. 988wi is not endorsed or licensed by any Pakistani authority.